AVP, Sr. Business Analyst

Role Summary/

Purpose:

We are seeking a highly motivated and detail-oriented individual to join our dynamic team as a Sr. Business Analyst. As a key member of GRC Risk Management Systems team, you will play a critical role in the understanding and driving organization's risk management goals. This is an excellent opportunity for a professional looking to grow in the  financial industry while contributing to the organization's data-driven decision-making processes.

Our Way of Working We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

Advocate for use of the GRC technology platform as the optimal tool for risk and governance program activities and system of record

Partner with different internal and external stakeholders to enable different departments across the organization to identify, understand and manage key organizational risks on a holistic level.

Develop Features/User Stories and support review of QA test scripts, lead UAT and regression activities, and  release validation .Identify process improvement, user experience, design, and technical systems and architecture opportunities to support risk and governance programs

Maintain a well-groomed backlog, participate in Agile rituals and be the voice of the business for GRCSupport build and prioritized sequence of the backlog to drive defined product roadmap by partnering and collaborating with stakeholders on defining and documenting requirements

Support the day-to-day management and operation of Synchrony’s GRC Risk technology platform, as required

Work with IT and business teams, as required

Perform other duties and/or special projects as assigned

Qualifications/Requirements:

Bachelor's degree in a relevant field such as Business Management, Information Technology, or Finance and 3+ years of experience in software development and/or life-cycle management including, Design, QA, UAT, and, Project Management; or in lieu of a Bachelor Degree, a High School Diploma / GED and d 6+ years of experience in software development and/or life-cycle management including, Design, QA, UAT, and, Project Management3+ years of experience with operational risk management techniques including, development of process flows, identification and assessment of risks and controls, testing and monitoring procedures, and, development of related metrics

Strong analytical and problem-solving skills with attention to detail2+ years of working with advanced Excel functions and formulas including, Pivot Table vlookup, Macros, and, Charts3+ years of Project Management experience3+ years or proficiency working in eGRC platform environments such as:
Archer, SAI
360, Service Now, Metric Stream; and Audit Board.

Desired Characteristics:

Ability to lead and manage projects to completion, especially managing multiple projects simultaneously with minimal supervision

Experience in driving validation scenarios for UAT with Product Owners Experience working with Product Owners/SMEs in eGRC domain for solutions like: TPRM;
Issues Management; RCSA;
Business Continuity Management;
Compliance;
Audit Problem solver with ability to promote collaborative problem solving

Effective communication skills and ability to work collaboratively in a team environment in an offshore/onshore model

Minimum 3+ years of experience in Risk/Banking/Credit Card industry

Track record of creative problem solving and ability to thrive in a cross-functional and virtual environment

High energy, self-motivated, with…