Technical Program Manager, Forward Deployed Engineering- Applied AI; Fully Remote

• Enterprise leaders are demanding outcomes, and the next wave of AI adoption depends on those who can move fast and deliver measurable value.
• As an FDE Technical Program Manager, you operate on the front lines of transformation, supporting cross-functional teams in building scalable AI solutions.

What You'll Do:

• Drive large-scale, cross-functional AI software development builds on condensed timelines, organizing ambiguous problems into prioritized milestones.
• Manage risks, dependencies, and releases while navigating AI governance and release requirements.
• Build trusted relationships with customers and internal leaders to keep focus on strategic objectives and remove obstacles.

Who You Are:

• You have 8+ years of project/program management experience in mid/large software development companies and a solid grasp of SDLC.
• You thrive in fast-paced environments, transforming ambiguity into clarity, and are passionate about AI and scaling innovation.

Service Now is the AI control tower for business reinvention, bringing together any AI, data, and workflow. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.