Remote CCaaS & AI Operations Lead
Orlando, Orange County, Florida, 32815, USA
Listed on 2026-10-31
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IT/Tech
AI Business & Operations, AI Evaluation
Nymbus is seeking an Operational Readiness Manager to own the CCaaS platform, IVR architecture, and AI-enabled experiences for multiple financial clients. You will design, build, and govern configurations across a multitenant DXC environment while collaborating with clients and vendors.
You will lead end-to-end readiness for new implementations, ensure security/compliance, and drive operational excellence across digital forms, knowledge management, and agent interactions.
The Remote CCaaS & AI Operations Lead position in the Management & Operations, IT & Technology field is open for applications.
As a Remote CCaaS & AI Operations Lead, you will play an important part at Nymbus in Jacksonville, FL, United States.
We invite applications for the Remote CCaaS & AI Operations Lead position located in Jacksonville, FL, United States.
The following position is for a Remote CCaaS & AI Operations Lead with Nymbus.
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