CAD Infrastructure Administrator

## CAD Infrastructure Administrator Apply:
Florida Remote Work:
Full time:
Posted Today:
R69213##
** Company Overview
** At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.##

** Department Overview
** The Command Center Solutions and Services team delivers solutions and maintenance services to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions.
The projects contained in the Command Center portfolio include large Statewide, Regional, and major Municipal Public Safety Applications (CAD, Mobile, Records Management, Crime Analysis, and Jail), Emergency Call Handling/Next Gen 911 solutions, Asset Management Solutions, and other applications used in the Command Center.
Our foundational principle is an unwavering focus on the customer. This customer-centric approach guides every decision, strategy, and innovation, aiming to understand, meet, and exceed customer needs. We strive to be a trusted partner, invested in their long-term success. This commitment requires continuous listening, proactive problem-solving, and delivering exceptional value and service at every customer touchpoint.##

Job Description #
** Role Overview
** The CAD Infrastructure Administrator is responsible for the ongoing maintenance, health, virtual infrastructure, hardware reliability, and platform operational readiness supporting the Motorola Premier One (P1) Computer-Aided Dispatch (CAD) system. This role supports a 24/7/365 emergency communications environment and ensures continuous system availability, CJIS compliance, and infrastructure resilience.  The position requires strong experience with Microsoft Windows Server administration, automated monthly patching cycles, server hardware maintenance, and Red Hat Open Shift container platform support within high-availability public safety operations, as this is a new deployment without legacy virtualization software.

Additionally, this role oversees CAD application server management, middleware services, and comprehensive user provisioning, including account management, role-based access control, and permission profiles.  
** This is an onsite position supporting a customer site in Escambia County, FL. Candidates must be willing to work onsite 5 days a week.**  #
** Core Responsibilities**
* ** Patching & OS Updates:
** Manage and execute monthly Microsoft Windows Server patching cycles, OS updates, and security vulnerability remediation across all CAD infrastructure servers.
* ** Hardware & System Monitoring:
** Perform continuous system health monitoring, performance tuning, and proactive capacity planning for server and storage platforms. Monitor enterprise server hardware, storage arrays, and compute infrastructure; manage physical hardware replacements and vendor support engagements.
* ** Container Platform Support:
** Support and maintain containerized services operating on the Red Hat Open Shift platform hosting Premier One CAD.
* ** Application Server & Middleware Management:
** Administer and maintain CAD application servers, middleware layers, and core service components to ensure seamless service delivery.
* ** User Provisioning & Access Control:
** Manage user account provisioning, configure role-based access control (RBAC), maintain user profiles, and enforce strict security permission sets within the system.
* ** High Availability & Disaster Recovery:
** Maintain 24/7 operational readiness for Motorola Premier One (P1 CAD) core infrastructure and backup environments. Maintain high-availability server cluster configurations, storage replication, and disaster recovery infrastructure procedures.
* ** Vendor & Incident Coordination:
** Coordinate with Motorola and third-party hardware/software vendors for infrastructure upgrades, firmware updates, and rapid issue resolution. Proactively perform root-cause analysis on system hardware failures or infrastructure degradation to enhance long-term system stability.
* ** Security & Compliance:
**…