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Remote Senior Help Desk Technician; HIPAA-Sensitive

Remote / Online - Candidates ideally in
Fall River, Bristol County, Massachusetts, 02720, USA
Listing for: Harbor Networks, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-10-31
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Remote Senior Help Desk Technician (HIPAA-Sensitive)

Harbor IT, a remote-first MSP delivering cybersecurity, IT, and cloud services, is hiring a Help Desk Technician II. You will own tickets end-to-end, mentor Tier 1 techs, and provide escalation support across healthcare and life sciences environments. Occasional onsite support to the Greater Boston area is required.

The role emphasizes uptime, HIPAA/PHI handling, and professional growth within Harbor IT’s Service Delivery organization.

Join us at Harbor Networks, Inc. as our next Remote Senior Help Desk Technician (HIPAA-Sensitive) in Boston, MA, United States.

The Remote Senior Help Desk Technician (HIPAA-Sensitive) role at Harbor Networks, Inc. is now open for applications in Boston, MA, United States.

We are currently recruiting a Remote Senior Help Desk Technician (HIPAA-Sensitive) for our team in Boston, MA, United States.

This is a strong opportunity to take on the Remote Senior Help Desk Technician (HIPAA-Sensitive) role at Harbor Networks, Inc.

Position Requirements
10+ Years work experience
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