Remote Client Success & Implementation Lead
West Hartford, Hartford County, Connecticut, 06107, USA
Listed on 2026-11-01
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IT/Tech
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Customer Service/HelpDesk
Nelnet is seeking aClient Success Lead to own the end-to-end onboarding, implementation, and ongoing client success for our platform. You will configure workflows, conduct demos, train admins and end users, and mentor teammates while driving adoption and satisfaction across education clients.
You will coordinate across product, support, and sales teams, monitor usage, and address incidents. This role emphasizes proactive engagement, process improvement, and effective stakeholder communication.
The following position is for a Remote Client Success & Implementation Lead with Nelnet.
Join us at Nelnet as our next Remote Client Success & Implementation Lead in Rocky Hill, CT, United States.
We are currently recruiting a Remote Client Success & Implementation Lead for our team in Rocky Hill, CT, United States.
This is a great position to take on the Remote Client Success & Implementation Lead role at Nelnet.
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