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Technical Support Specialist II — ES Upgrade; Remote

Remote / Online - Candidates ideally in
Urbandale, Polk County, Iowa, 50322, USA
Listing for: BD
Full Time, Seasonal/Temporary, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 44000 - 71000 USD Yearly USD 44000.00 71000.00 YEAR
Job Description & How to Apply Below
Position: Technical Support Specialist II — ES 1.1x Upgrade (Remote)

BD is seeking a Technical Support Specialist 2 for limited-term assignment through June 2028. The role focuses on resolving complex issues, customer escalations, and ES 1.1x remediation in a remote position from home across the United States.

Strong SQL, Windows Server, and networking skills are required. Responsibilities include handling inbound calls and emails, documenting cases in Salesforce, and collaborating with cross-functional teams to drive timely resolutions while adhering to

Consider building your career as a Technical Support Specialist II — ES 1.1x Upgrade (Remote) at BD.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Iowa Center, IA, United States.

This opportunity is part of our work in IT & Technology.

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