Remote IT Support and Systems Administrator

Our client is seeking a proactive and experienced Remote IT Support and Systems Administrator to manage and maintain their IT infrastructure entirely from a remote location. This is a fully remote position, allowing you to work from home and contribute to our client's operational success from anywhere. You will be responsible for providing comprehensive technical support, administering servers and networks, and ensuring the security and optimal performance of all IT systems.

The ideal candidate is a self-starter with strong troubleshooting skills, excellent communication abilities, and a deep understanding of IT operations. This role is crucial for maintaining seamless IT services for our distributed workforce and ensuring business continuity. Join a forward-thinking company that embraces remote work and values technical expertise.

• Provide remote technical support to end-users, resolving hardware, software, and network issues efficiently.
• Administer and maintain servers (Windows/Linux), Active Directory, and cloud services (e.g., Office 365, G Suite).
• Monitor system performance, implement proactive maintenance, and troubleshoot issues to ensure high availability.
• Manage network infrastructure, including routers, firewalls, and VPNs, ensuring security and optimal connectivity.
• Implement and enforce IT security policies and procedures to protect company data and systems.
• Perform regular backups and disaster recovery planning and testing.
• Develop and maintain IT documentation, including system configurations, user guides, and support procedures.
• Manage IT assets and software licenses.
• Stay current with emerging technologies and industry best practices.

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Minimum of 5 years of experience in IT support and systems administration.
• Proven experience with server administration (Windows Server, Linux).
• Proficiency in Active Directory management and group policy configuration.
• Strong understanding of networking concepts, TCP/IP, DNS, DHCP, and VPNs.
• Experience with cloud platforms like Azure or AWS is a significant advantage.
• Excellent remote troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to explain technical issues to non-technical users.
• Ability to work independently and manage workload effectively in a remote environment.

• A competitive annual salary of up to R.
• Fully remote work arrangement with flexibility.
• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off and company-paid holidays.
• Opportunities for professional development and certification reimbursement.
• Home office setup stipend.