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Engineer; ServiceNow

Remote / Online - Candidates ideally in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: IntoneCCM
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager, IT Specialist, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

We are seeking an experienced Service Now Engineer for a contract position based in Minneapolis, Minnesota. This is a 6-month contract to start, available on a remote basis. You will work on platform implementations, enhancements, and enterprise-scale initiatives in a hands-on technical role.

Responsibilities
  • Lead Service Now platform implementations and major enhancement programs
  • Design and develop solutions across Service Now modules in enterprise environments
  • Mentor developers and administrators on Service Now best practices and technical approaches
  • Support governance controls, SDLC processes, and multiple integrations in complex enterprise settings
  • Collaborate with stakeholders to translate business requirements into technical solutions
Qualifications
  • Required
    • 8–12+ years of overall IT experience
    • 5–8+ years of hands-on Service Now experience
    • Experience leading platform implementations or major enhancement programs
    • Experience mentoring developers and administrators
    • Experience working in enterprise-scale environments with multiple integrations, governance controls, and SDLC processes
    • Service Now Certified System Administrator (CSA)
    • Service Now Certified Application Developer (CAD)
    • ITIL 4 Foundation certification
  • Preferred
    • Experience leading Service Now transformations or platform consolidations
    • Experience working with managed service providers and offshore development teams
    • Experience supporting regulated organizations with audit, compliance, and security requirements
    • At least one Service Now implementation specialist certification:
      • CIS-ITSM (Certified Implementation Specialist – ITSM)
      • CIS-Discovery
      • CIS-Service Mapping
      • CIS-CMDB / Data Foundations
      • CIS-CSM (if customer workflows are in scope)
      • CIS-HRSD (if employee workflows are in scope)
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