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Senior ITSM Lead — Remote, ITIL & Service Excellence

Remote / Online - Candidates ideally in
Elgin, Kane County, Illinois, 60290, USA
Listing for: DecisionPoint Corporation
Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    IT Specialist
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below

DecisionPoint Corporation is seeking a Senior ITSM / Service Management Lead to own the ITSM Plan and Service Management System for the USMEPCOM ENLIST program. You will drive governance, process integration, and ITIL best-practice adoption across all ITSM processes, ensuring mature, measurable service delivery for government stakeholders.

The role is remote with preference for candidates located in or near Chicago.

This posting is for the Senior ITSM Lead — Remote, ITIL & Service Excellence role at DecisionPoint Corporation, based in Chicago, IL, United States.

The following opportunity is for a Senior ITSM Lead — Remote, ITIL & Service Excellence with DecisionPoint Corporation.

Our group is growing, and we are hiring a Senior ITSM Lead — Remote, ITIL & Service Excellence in Chicago, IL, United States.

This opportunity is for the Senior ITSM Lead — Remote, ITIL & Service Excellence role at DecisionPoint Corporation.

Position Requirements
10+ Years work experience
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