Remote IT Support Engineer - Tier 1 Help Desk
Medford, Jackson County, Oregon, 97501, USA
Listed on 2026-11-01
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IT/Tech
IT Support, HelpDesk/Support
New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to deliver prompt, client-focused technical support in a fast-paced MSP environment. This remote role involves resolving printer issues, password resets, MFA, antivirus alerts, and supporting client applications.
You will use Connect Wise PSA and IT Glue, communicating professionally while collaborating with a distributed team. Basic networking knowledge and a willingness to meet final candidates in person are expected.
This posting is for the Remote IT Support Engineer
- Tier 1 Help Desk role at New Charter Technologies, LLC, based in Salem, OR, United States.
As a Remote IT Support Engineer
- Tier 1 Help Desk, you will play an important part at New Charter Technologies, LLC in Salem, OR, United States.
We invite applications for the Remote IT Support Engineer
- Tier 1 Help Desk position located in Salem, OR, United States.
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