Remote Tier 1 IT Service Desk Engineer
Decatur, Morgan County, Alabama, 35601, USA
Listed on 2026-11-01
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IT/Tech
IT Support, HelpDesk/Support, Desktop Support
Element Technologies in Guin, Alabama, is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) to rapidly resolve user issues and keep client environments running smoothly.
This remote role uses Connect Wise PSA for tickets and IT Glue for documentation, with regular customer interaction, collaboration with the team, and on‑site travel as needed.
Candidates should have a two-year technical degree and 1–5 years of service desk experience; MSP experience and A+ or Network+ are a plus.
Our group is growing, and we are hiring a Remote Tier 1 IT Service Desk Engineer in Guin, AL, United States.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Tier 1 IT Service Desk Engineer role in the description above.
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