Remote Technical Support Engineer; Windows/macOS/Linux
Tampa, Hillsborough County, Florida, 33601, USA
Listed on 2026-11-01
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IT/Tech
IT Support, Technical Support, Unix/Linux, Systems Administrator
Threat Down in the United States is seeking a Technical Support Engineer to join our global support team. This L1 role handles customer issues related to software, hardware, and network connectivity across Windows, macOS, and Linux, with onboarding and coaching provided.
The 11am–8pm EST Monday–Friday shift supports small businesses, IT professionals, and MSPs. You will document cases in Zendesk, help deploy agents, and guide customers with clear English communication.
For the Remote Technical Support Engineer (Windows/macOS/Linux) position at Threat Down, we are reviewing applications now.
Our team is growing, and we are hiring a Remote Technical Support Engineer (Windows/macOS/Linux) in FL, United States.
This role is for the Remote Technical Support Engineer (Windows/macOS/Linux) role at Threat Down.
We are seeking a motivated Remote Technical Support Engineer (Windows/macOS/Linux) to join Threat Down in FL, United States.
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