Remote IT Service Desk Engineer – Tier 1
Minneapolis, Hennepin County, Minnesota, 55421, USA
Listed on 2026-11-01
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IT/Tech
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Engineering
New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) to quickly resolve user issues, support client-specific applications, and manage tickets remotely via Connect Wise PSA. You’ll document in IT Glue and collaborate with a nationwide team to keep systems running smoothly.
The role requires a two-year technical degree and 1–5 years in a service desk environment, familiarity with firewalls and switches, and optional MSP experience; A+ or Network+
As a Remote IT Service Desk Engineer – Tier 1 Support, you will play an important part at New Charter Technologies, LLC in MN, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote IT Service Desk Engineer – Tier 1 Support role at New Charter Technologies, LLC, based in MN, United States.
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