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Remote Tier 1 Service Desk Engineer

Remote / Online - Candidates ideally in
Centennial, Arapahoe County, Colorado, 80509, USA
Listing for: New Charter Technologies, LLC
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to provide remote end-user support across a variety of technologies. The role focuses on rapid issue resolution, MFA, antivirus alerts, password resets, and printer problems within a fast-paced MSP environment.

You will operate using Connect Wise PSA and IT Glue for ticketing and documentation, collaborate with the team, and maintain clear communication with clients.

This opportunity is for the Remote Tier 1 Service Desk Engineer role at New Charter Technologies, LLC.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Tier 1 Service Desk Engineer role in the description above.

We appreciate your interest in this position.

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