Remote Tier 1 IT Service Desk Engineer
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-11-01
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IT/Tech
IT Support, HelpDesk/Support
Element Technologies is seeking a Tier 1 Service Desk Engineer to deliver prompt technical support in a fast-paced, customer-focused environment. You’ll resolve printer issues, password resets, MFA, suspicious emails, and antivirus alerts, while supporting client applications and new user setups.
This remote role spans the country; you’ll use Connect Wise PSA and IT Glue, maintain accurate documentation, and collaborate with teammates.
Join us at Element Technologies as our next Remote Tier 1 IT Service Desk Engineer in Madison, WI, United States.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Tier 1 IT Service Desk Engineer role in the description above.
We appreciate your interest in this position.
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