Remote Tier 2 Tech Support for SaaS POS & Retail Hardware
Phoenix, Maricopa County, Arizona, 85001, USA
Listed on 2026-11-01
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IT/Tech
IT Support, Technical Support, HelpDesk/Support, Cloud Computing: Infrastructure & Operations
Sweed, a product-driven cannabis retail platform, is hiring a Technical Support Representative to join our remote Customer Support team. You will handle mainly chat-based support, troubleshoot POS hardware and software, and coordinate with Product, QA and Development to resolve complex issues.
We value clear written communication, ownership of customer problems, and a drive to expand technical expertise. Signing bonuses or other benefits are not specified, but you will work with a modern tech
The following opportunity is for a Remote Tier 2 Tech Support for SaaS POS & Retail Hardware with Sweed.
We are looking to fill the Remote Tier 2 Tech Support for SaaS POS & Retail Hardware position at Sweed in United States.
The Remote Tier 2 Tech Support for SaaS POS & Retail Hardware role at Sweed is now open for applications in United States.
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