Remote Help Desk Supervisor - CBP TSD Ops Lead
Richmond, Henrico County, Virginia, 22011, USA
Listed on 2026-11-01
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IT/Tech
HelpDesk/Support, Systems Administrator, IT Project Manager, IT Support
Chenega MIOS is seeking a Help Desk Supervisor in Ashburn, VA with remote capability to oversee CBP TSD operations, ensuring SLA adherence, QA, and incident handling across Tier channels. You will guide agents, coordinate with TSD leadership, and drive continuous improvements in a fast-paced government contracting environment.
The role requires 3+ years of help desk experience, supervisory exposure, and the ability to work rotating shifts 24x7x365, including on-site equipment coordination and
For the Remote Help Desk Supervisor - CBP TSD Ops Lead position at Chenega MIOS SBU, we are reviewing applications now.
We are looking to fill the Remote Help Desk Supervisor - CBP TSD Ops Lead position at Chenega MIOS SBU in Ashburn, VA, United States.
The Remote Help Desk Supervisor - CBP TSD Ops Lead role at Chenega MIOS SBU is now open for applications in Ashburn, VA, United States.
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