Remote IT Service Desk Engineer – Tier 1
Springfield, Greene County, Missouri, 65801, USA
Listed on 2026-11-01
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IT/Tech
IT Support, HelpDesk/Support
New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to support end users remotely across client environments. You will resolve printers, password resets, MFA issues, antivirus alerts, and assist with new user setups while documenting in IT Glue and Connect Wise PSA.
You will interact with customers regularly, maintain strong communication, and join team meetings to stay aligned. A two-year technical degree and MSP experience are preferred.
Join us at New Charter Technologies, LLC as our next Remote IT Service Desk Engineer – Tier 1 Support in Kansas City, MO, United States.
The advertised compensation is 45.000 - 55.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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