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Remote Tier 1 Service Desk Engineer

Remote / Online - Candidates ideally in
Rogers, Benton County, Arkansas, 72208, USA
Listing for: Element Technologies
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below

Element Technologies is seeking a Tier 1 Service Desk Engineer to support client environments remotely and from our centralized Service Center. You will resolve printer issues, password resets, MFA challenges, antivirus alerts, and assist with new user setups while documenting activities in ITGlue and Connect Wise PSA.

The role requires hands-on support in a service desk setting with strong troubleshooting and communication skills; MSP exposure is a plus.

We are currently recruiting a Remote Tier 1 Service Desk Engineer for our team in Little Rock, AR, United States.

This is a great opening to take on the Remote Tier 1 Service Desk Engineer role at Element Technologies.

As a Remote Tier 1 Service Desk Engineer, you will play an important part at Element Technologies in Little Rock, AR, United States.

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