Regional AP Technology Manager - West; Remote

Position: Regional AP Technology Manager - West (Remote)
Job-:
Stores

Location:

Mason, OH, United States

Schedule:

Full time Posted:
Commission Eligible:
No

Benefits:  Range Minimum: 67,600

Salary Range Maximum: 112,600

Pay Basis:
Annually
* Additional Information:
* based on job, location, and schedule

Recruiting Type: ion Country: US Location City:
Mason Location State: OH Location Postal Code: 45040

Business Unit:
Macy'sBe Part of an Amazing Story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

Job Overview The Manager, Regional Asset Protection Technology supports stores, field teams, and Asset Protection leaders within an assigned region by managing, maintaining, and improving Asset Protection technology solutions and operational processes. Guided by service and anticipation, this role serves as the primary regional liaison for AP technology initiatives, supporting the deployment, troubleshooting, maintenance, and optimization of technology solutions that strengthen Asset Protection effectiveness and operational performance.

The Manager, Regional AP Technology partners closely with the Senior Manager, AP Technology, Division Asset Protection Directors, store leadership, Macy's Technology, vendors, and cross-functional business partners to ensure AP technology solutions remain reliable, effective, and aligned with operational needs. This role coordinates work orders, technology repairs, maintenance activities, local project execution, budgeting support, and vendor engagement across the region. Success requires strong relationship-building, project coordination, operational problem-solving, and technology support capabilities.

What You Will Do Serve as the primary regional contact for Asset Protection technology solutions supporting stores and field teams within an assigned territory.

Support the implementation, adoption, and ongoing operation of Asset Protection technologies, including video management systems, RFID solutions, investigative technologies, exception reporting tools, and related platforms.

Manage and monitor technology-related work orders, service requests, and repair activities to ensure timely resolution and minimal operational disruption.

Coordinate technology maintenance and repair activities with vendors, Macy's Technology teams, store leadership, and Asset Protection partners.

Troubleshoot technology issues and partner with Technology teams and vendors to identify root causes and implement effective solutions.

Conduct store visits and field assessments to evaluate technology performance, identify opportunities for improvement, and ensure operational standards are maintained.

Partner with Division Asset Protection Directors and field leaders to prioritize technology needs and support regional operational objectives.

Support regional technology budgeting processes by tracking expenses, monitoring project costs, and assisting with budget planning activities.

Coordinate local technology projects, installations, upgrades, pilot programs, and equipment replacement initiatives across the region.

Assist with proof-of-concept testing and pilot evaluations by gathering feedback, documenting results, and supporting implementation planning.

Monitor technology performance and operational issues to identify recurring trends, risks, and enhancement opportunities.

Provide guidance and support to store and field teams…