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Remote Tier 2 Software Support: Payments Gateway

Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92101, USA
Listing for: Elavon, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 28000 - 30000 USD Yearly USD 28000.00 30000.00 YEAR
Job Description & How to Apply Below

Elavon, Inc. is seeking a Software Technical Support Tier 2 specialist to assist merchants and internal teams with complex issues. The role serves as an escalation point for Tier 1 and emphasizes clear, customer-focused problem solving across Converge and EPG, with a 70% phone-based workload.

This fully remote position may recruit from multiple U.S. locations and follows a standard weekday schedule. The ideal candidate combines technical troubleshooting with excellent communication and prior

This Full Time position is for the Remote Tier 2 Software Support:
Payments Gateway role at Elavon, Inc.

Join Elavon, Inc. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Tier 2 Software Support:
Payments Gateway role at Elavon, Inc., based in United States.

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