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Technical Support Specialist; Fully Remote
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19113, USA
Listed on 2026-11-01
Philadelphia, Philadelphia County, Pennsylvania, 19113, USA
Listing for:
Lightspeed Systems
Full Time, Remote/Work from Home
position Listed on 2026-11-01
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
- Provide technical support via phone, email, chat, and other channels.
- Troubleshoot software, device, networking, and configuration issues.
- Collaborate with Product and Engineering teams to resolve complex challenges.
About You:
- Bachelor’s degree in IT, CS, or related field with 6+ months of support experience.
- Familiarity with Windows and macOS and strong troubleshooting skills.
- Excellent communication and a customer-first mindset.
About Us:
- Lightspeed Systems provides cloud-managed solutions for K-12 schools.
- Serving 23 million students, we are a collaborative and employee-focused team.
Lightspeed Systems provides cloud-managed solutions for schools, including web filtering, student safety monitoring, classroom management, and data analytics. With over 25 years in education, the company serves 23 million students across 31,000 schools in 43 countries and fosters a supportive, employee-focused culture.
This role, Technical Support Specialist (Fully Remote) at Lightspeed Systems, could be your next career step.
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