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Remote Technical Support Specialist – SaaS Helpdesk

Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19113, USA
Listing for: Lightspeed Systems
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, SaaS Sales
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Lightspeed Systems is seeking a Technical Support Specialist to join our Customer Service team in a remote role. You will provide front-line technical support across Lightspeed’s product suite, diagnosing issues and guiding product configuration for end users.

You’ll collaborate with Product and Engineering teams to resolve complex challenges in a fast-paced SaaS environment, while documenting cases and contributing to knowledge base articles.

Consider building your career as a Remote Technical Support Specialist – SaaS Helpdesk at Lightspeed Systems.

The Remote Technical Support Specialist – SaaS Helpdesk role at Lightspeed Systems is now open for applications in United States.

Join us at Lightspeed Systems as our next Remote Technical Support Specialist – SaaS Helpdesk in United States.

We are currently recruiting a Remote Technical Support Specialist – SaaS Helpdesk for our team in United States.

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