Remote Center Tier I Agent
Richmond, Henrico County, Virginia, 23234, USA
Listed on 2026-11-01
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IT/Tech
HelpDesk/Support, IT Support
QBE, LLC is seeking a Knowledge Center Tier I Agent to analyze and resolve external-user requests across mission applications. This primarily remote role supports DoD-related systems with a toll-free line, email, web form, and chat.
You will triage requests, create and manage tickets, perform first-contact resolution, and escalate as needed while protecting Privacy Act and CUI requirements. The ideal candidate will have a Bachelor's degree, 3+ years of IT service desk experience, US citizenship,
This Full Time role is for the Remote Knowledge Center Tier I Agent role at QBE Federal.
We invite applications for the Remote Knowledge Center Tier I Agent position located in Haymarket, VA, United States.
The following position is for a Remote Knowledge Center Tier I Agent with QBE Federal.
Our organisation is growing, and we are hiring a Remote Knowledge Center Tier I Agent in Haymarket, VA, United States.
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