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Remote Tier 1 Service Desk Engineer

Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32099, USA
Listing for: Element Technologies
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below

Element Technologies, a premier IT outsourcing firm, seeks a remote Tier 1 Service Desk Engineer to provide prompt technical support for users across client environments. You will troubleshoot printers, MFA, password resets, antivirus alerts, and client‑specific applications, while managing tickets via Connect Wise PSA and documenting in IT Glue.

The role emphasizes strong communication, problem‑solving, and the ability to work independently or with a team.

Join us at Element Technologies as our next Remote Tier 1 Service Desk Engineer in United States.

We invite applications for the Remote Tier 1 Service Desk Engineer position located in United States.

The following position is for a Remote Tier 1 Service Desk Engineer with Element Technologies.

Our organisation is growing, and we are hiring a Remote Tier 1 Service Desk Engineer in United States.

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