IT Help Desk Backup Analyst — Remote eligible
Alexandria, Rapides Parish, Louisiana, 71301, USA
Listed on 2026-11-01
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
LSU Health New Orleans is seeking an IT Help Desk Backup Analyst 1-4 to support the Service Desk with triage and routing using the TDX system. The analyst will handle incoming requests via phone, email, or tickets while ensuring timely resolution or escalation.
Remote work is allowed in accordance with CM-73 Remote Work Policy, and the team operates in a 24-hour support model to assist users across campus and departments.
This is a great position to take on the 24/7 IT Help Desk Backup Analyst — Remote eligible role at LSU Health Sciences Center New Orleans.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in New Orleans, LA, United States.
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