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Remote Tech Support Analyst; L1) AI Platform

Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85001, USA
Listing for: The POD Network
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 42000 - 52000 USD Yearly USD 42000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Remote Tech Support Analyst (L1) for AI Platform

Runpod, the AI Developer Cloud, is hiring a Technical Support Analyst (L1) in the United States. You will own the L1 queue, resolve what you can, and escalate to L2 while maintaining ticket quality. Applicants should have 2+ years with shell scripting, Python, SQL, and experience with REST APIs and GraphQL.

This remote-first team collaborates with Engineering and Documentation to resolve issues quickly and clearly. Weekend availability may be required and occasional shifts could apply.

Are you ready to take on the Remote Tech Support Analyst (L1) for AI Platform role at The POD Network?

We would love to welcome a new Remote Tech Support Analyst (L1) for AI Platform to our team in United States.

For the Remote Tech Support Analyst (L1) for AI Platform position at The POD Network, we are reviewing applications now.

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