Remote IT Service Desk Lead & Knowledge Manager
Phoenix, Maricopa County, Arizona, 85001, USA
Listed on 2026-11-01
-
IT/Tech
IT Project Manager, HelpDesk/Support, Systems Administrator, IT Support
GovCIO is seeking a Trainer Knowlege Manager to support the TSA Focus contract. The role is fully remote in the United States, leading a 24x7 Service Desk operation for a large enterprise and guiding Tier 1 agents to deliver rapid, high-quality IT support.
Requirements include a Bachelor's degree with extensive IT service desk experience, strong analytical and verbal skills, and the ability to manage knowledge bases and escalation paths across teams.
The Remote IT Service Desk Lead & Knowledge Manager role at GovCIO is now open for applications in United States.
We would love to welcome a new Remote IT Service Desk Lead & Knowledge Manager to our team in United States.
For the Remote IT Service Desk Lead & Knowledge Manager position at GovCIO, we are reviewing applications now.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).