Amazon Connect Support Engineer; Fully Remote
Remote / Online - Candidates ideally in
San Antonio, Bexar County, Texas, 78201, USA
Listed on 2026-11-01
San Antonio, Bexar County, Texas, 78201, USA
Listing for:
Miratech
Full Time, Remote/Work from Home
position Listed on 2026-11-01
Job specializations:
-
IT/Tech
IT Support, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
- Design and enhance proactive monitoring for the AWS Connect CCaaS platform to ensure reliability.
- Troubleshoot production issues, perform root cause analysis, and minimize downtime.
Qualifications:
- 4+ years IT experience with CCaaS and strong contact center observability skills.
Additional Information:
- Enjoy remote work culture, competitive pay, health insurance, language courses, and relocation program.
- Access professional development, mentorship, and certification opportunities.
Miratech is a global IT services and consulting company that helps enterprises and start-ups innovate and transform digitally. With nearly 1,000 professionals across 25 countries, it maintains a values-driven culture of 'Relentless Performance' and a 99% project success rate.
Are you ready to take on the Amazon Connect Support Engineer (Fully Remote) role at Miratech?
The following opening is for a Amazon Connect Support Engineer (Fully Remote) with Miratech.
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