Remote Service Desk Technician III — Complex Issue Resolver
Norfolk, Virginia, 23501, USA
Listed on 2026-11-01
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IT/Tech
HelpDesk/Support, Desktop Support, IT Support
Ntiva, Inc. is seeking a Service Desk Technician III to manage elevated tickets, deliver timely resolutions, and maintain customer-focused communication. This remote role requires availability in DC, Maryland, or Virginia and adherence to a Monday–Friday 8:00am–5:00pm EST schedule.
The position emphasizes security, infrastructure improvements, and strong collaboration with the team. The candidate will support Microsoft environments, virtualization, cloud platforms, and cross‑platform
The Remote Service Desk Technician III — Complex Issue Resolver position in the IT & Technology field is open for applications.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Service Desk Technician III — Complex Issue Resolver role in the description above.
We appreciate your interest in this position.
Join Ntiva, Inc. and contribute to our ongoing work.
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