Solutions Architect or Canada

Solutions Architect in the USA or Canada

Cloud for Good is seeking a Solution Architect that is highly experienced in designing scalable Salesforce solutions, preferably for nonprofit organizations and/or education institutions. The Solution Architect will have strong technical skills and the ability to juggle multiple projects at one time. The best candidates are Salesforce experts with a passion for nonprofits and educational institutions.

The Solution Architect should have extensive knowledge of  Sales, Service, Experience, Data 360, Nonprofit, and Education Industry Clouds. They could be responsible for successfully creating custom applications on the Salesforce Platform and integrating  with other systems. In this capacity, the Solution Architect will be an expert in system design for nonprofit and education use cases. Typical projects may include custom architectures built on top of Agentforce for Non Profit (Nonprofit Cloud) or Agentforce for Education (Education Cloud) utilizing flow, apex, omnistudio and Aura/Lightning Web Components, applications from the App Exchange, and other tools that extend the platform.

The Solution Architect will provide technical guidance to support business and product strategies, serving as the technical lead for implementation design.

Location:
Virtual:
Home-based office in the US or Canada

Work Authorization:
Citizens or Permanent Residents of USA or Canada. Cannot provide Visa sponsorship.

Main Responsibilities

• Lead technical requirements gathering sessions
• Oversee and approve creation and maintenance of application and system documentation used in design, testing or programming efforts, including ERDs, system landscapes, and data flow diagrams
• Work comfortably with large data volumes (LDV) and be able to make recommendations for handling LDV both on and off the  platform
• Guide the environment management plan and release strategies for projects, validating that the correct development environments, change controls, and deployment plans are in place; plans may include source control and continuous integration set-up
• Identify synergies between the various SaaS product offerings in terms of application and infrastructure and will offer guidance on best practices and efficiencies in the utilization
• Work with Account Executives in a Sales Engineering function to scope project proposals with appropriate estimates for the level of effort to deliver solutions and present a vision to prospects of possible solutions and outcomes
• Oversee or review large data migrations
• Provide colleagues with one-off and ongoing technical assistance as needed
• Serve as the lead technical resource on Salesforce implementation projects
• Oversee project architecture and technical solutions (automation, integration, release management)
• Provide technical guidance to Services and Sales regarding the development of  applications to support business and product strategies
• Gather and assess client technical requirements
• Create custom applications using  and integrate  with other systems
• Maintain expert-level knowledge of CRM application development,  integration, and extension, features, and designing solutions
• Evaluate all SaaS vendors operational practices, security, and system architectures
• Show a commitment to customer satisfaction

Qualifications and Education Requirements

• Salesforce certifications (Admin) required;
  Salesforce Architect certifications (or component Designer certifications) preferred
• Minimum of three years technical implementation experience, excellent organizational skills, and ability to handle multiple tasks simultaneously
• Six to seven years of IT experience, advanced skills in Salesforce, business analysis, and project scoping
• Experience with Agile methodologies including working within a sprint framework
• Experience developing scalable, highly-performant solutions for complex business requirements leveraging the  platform
• Applied knowledge of Salesforce and the Sales, Services, and Community functions
• Nonprofit or higher ed industry experience and knowledge of NPSP, EDA, Agentforce Nonprofit, and/or Agentforce Education is highly preferred.
• Strong Salesforce technical knowledge, data modeling skills, and understanding/awareness of other systems commonly found in nonprofit or higher ed system landscapes
• Technical knowledge includes depth and breadth on SF platform across multiple clouds, ability to design scalable architectures for LDV, ability to design performant/efficient automation (declarative or code)
• Ability to…