Pre-Sales Engineer

Born in 2014, Yoti is a digital identity and biometric technology company that makes it safer for people to prove who they are. The Yoti app was designed with privacy at its core, giving people a secure way to prove their identity and share third-party credentials with organisations and other people.

Today, we have over twenty million app downloads around the world. We’ve expanded our offering to a suite of business solutions that span identity verification, age verification and estimation, e-signing, AI anti-spoofing technologies and we continue to think of innovative new offerings.

From day one, we’ve been working to fix an outdated identity system. This is not a journey we make on our own but with policy advisors, think tanks, researchers, academics, humanitarian bodies, our users and everyday people. We are committed to solving identity problems through grassroots research and social purpose initiatives.

Our dedication to our mission and our team is why Yoti was proudly named one of the Sunday Times Best Places to Work 2026.

We're looking for a Pre-Sales Engineer who is motivated to help customers solve complex problems and deliver excellent customer experiences. You will be a part of the Client Services team and work in close partnership with Sales, you'll take ownership of customer demonstrations and support with pre-sales engagement, acting as the essential bridge between our prospects' challenges and our solutions.

You’ll collaborate closely with our Solution teams, also part of the Client Services team, to bring deep technical expertise into customer conversations at the right moment, ensuring every prospect interaction is both compelling and credible.

Based in the UK, you'll also play a key role in supporting our US customer base, with regular coverage across the Eastern time zone.

This is a hybrid position requiring a minimum of two days per week on-site at our Aldgate office.

A mindset that's both hands-on (happy to do the work now) and scalable (thinking about how to do it better at volume)

• Proven experience in a Pre-Sales Engineer, Sales Engineer, or Solutions Consultant role
• Experience leading and delivering product demonstrations end-to-end and, tailoring them to different audiences (technical and non-technical)
• Experience managing the full pre-sales cycle from discovery, demo, proof of concept, and handover to delivery

• Sufficient technical depth to hold meaningful conversations with both business stakeholders and technical buyers
• Ability to work alongside Solution Architects without duplicating their role, knowing when to lead and when to hand over
• Familiarity with the relevant technology stack
• Experience working closely with Sales teams and contributing to proposals or RFP responses

• Strong presentation and storytelling skills
• Able to communicate effectively with senior stakeholders.
• This role includes regular collaboration with US-based customers and will require flexibility in working hours. We are happy to discuss reasonable adjustments and flexible working arrangements.

• Understanding of how pre-sales activity directly influences pipeline and revenue
• Ability to translate customer pain points into a compelling solution narrative

• Hybrid Working: Enjoy the best of both worlds with a blend of home working and time spent in our central London, dog-friendly office.
• Core
  
  Working Hours:
  
  We focus on outputs, not clock-watching. Our core hours support the flexibility you need for a genuine work-life balance.
• Work from Anywhere: Want a change of scenery? Take advantage of our policy…