Senior Content Designer

The Electoral Commission's Digital Communications team is recruiting a senior content designer to make the website's content clearer and easier to use. The work centres on redesigning content and user journeys for a website improvement project, using research, analytics and user needs, and setting content standards and governance. The post sits beside the Commission's in-house digital service team building its postcode lookup service, which is used by over 40 million people.

• Lead the design, testing and iteration of high-quality website content
• Redesign content and user journeys, restructuring them using evidence, user needs and data
• Use analytics, research and user insight to guide content decisions
• Design accessible, inclusive content that lets everyone take part in democracy
• Work with the content team, subject-matter experts and external partners to modernise how content is created, managed and governed
• Help establish content standards, patterns and governance for the website
• Collaborate with teams across the Commission to make complex information easier to understand
• Mentor colleagues and champion user-centred content design across the organisation

• Delivering user-centred content for large, public-facing websites
• Working with complex information and multiple audiences

• Strong content design skills
• Confident using data, analytics, research and user feedback to inform decisions
• Managing stakeholder relationships and influencing decisions
• Explaining design thinking clearly

• £312 tax-free annual working from home allowance
• Civil Service Pension Scheme with 28.97% employer contribution
• 28 rising to 30 days annual leave plus bank holidays
• Flexible working and hybrid model
• Study support for professional qualifications
• Ongoing learning and development opportunities
• Ride2
  
  Work and eye care vouchers