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Remote Tier 1 IT Service Desk Engineer

Remote / Online - Candidates ideally in
Hollywood, Broward County, Florida, 33019, USA
Listing for: New Charter Technologies, LLC
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to deliver prompt technical support in a remote, client-focused role. You’ll resolve issues from printers to MFA, manage tickets in Connect Wise PSA, and document in IT Glue while collaborating with a nationwide team.

You should have 1–5 years in a service desk, a two-year technical degree, and certifications such as A+ or Network+. Expect a collaborative MSP atmosphere with growth and clear escalation paths.

We have an opening for a Remote Tier 1 IT Service Desk Engineer in FL, United States within IT & Technology, Engineering.

We invite applications for the Remote Tier 1 IT Service Desk Engineer position located in FL, United States.

The following position is for a Remote Tier 1 IT Service Desk Engineer with New Charter Technologies, LLC.

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