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Remote Tier 1 IT Service Desk Engineer

Remote / Online - Candidates ideally in
Brandon, Rankin County, Mississippi, 39200, USA
Listing for: New Charter Technologies, LLC
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to deliver prompt technical support in a remote, client-focused environment. You will resolve issues from printers to MFA, manage tickets in Connect Wise PSA, and maintain documentation in IT Glue while collaborating with the team.

The role requires hands-on end-user support experience, familiarity with Active Directory and Azure AD, and strong communication skills.

This posting is for the Remote Tier 1 IT Service Desk Engineer role at New Charter Technologies, LLC, based in Jackson, MS, United States.

We are seeking a motivated Remote Tier 1 IT Service Desk Engineer to join New Charter Technologies, LLC in Jackson, MS, United States.

Consider building your career as a Remote Tier 1 IT Service Desk Engineer at New Charter Technologies, LLC.

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