Remote Technical Support Specialist; Tier 1-2
Lewiston, Androscoggin County, Maine, 04240, USA
Listed on 2026-11-01
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IT/Tech
Technical Support, IT Support, HelpDesk/Support
PSI Services, via GMetrix, seeks a Technical Support Specialist for remote US work. You will handle customer inquiries by phone, email, and remote sessions, troubleshooting Windows/macOS, and guiding users through product features and content.
You’ll collaborate with multiple teams to improve software and support experiences. Ideal candidates have a high school diploma, 1 year in customer service or tech support, strong communication skills, and the ability to work in a fast-paced, team-driven
As a Remote Technical Support Specialist (Tier 1-2), you will play an important part at PSI Services in Augusta, ME, United States.
The advertised compensation is 23.000 - 32.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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