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Remote Tier 1 IT Service Desk Engineer

Remote / Online - Candidates ideally in
Norfolk, Madison County, Nebraska, 68701, USA
Listing for: Element Technologies
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below

Element Technologies, a nationwide remote IT services provider, seeks a Tier 1 Service Desk Engineer to resolve printer issues, password resets, MFA, and antivirus alerts. You will manage tickets in Connect Wise PSA, document in IT Glue, and support client applications while coordinating with a distributed team.

The role requires a two-year technical degree and 1-5 years in service desk support; MSP experience is preferred; certifications such as A+ or Network+ are a plus.

The Remote Tier 1 IT Service Desk Engineer role at Element Technologies is now open for applications in NE, United States.

As a Remote Tier 1 IT Service Desk Engineer, you will play an important part at Element Technologies in NE, United States.

We invite applications for the Remote Tier 1 IT Service Desk Engineer position located in NE, United States.

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