More jobs:
Customer Success Associate; Technical Support Level 1 or ; Fully Remote
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19113, USA
Listed on 2026-11-01
Philadelphia, Philadelphia County, Pennsylvania, 19113, USA
Listing for:
Wordly.ai
Remote/Work from Home
position Listed on 2026-11-01
Job specializations:
-
IT/Tech
Technical Support -
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
- Manage ticketing, customer resolution, and the emergency phone line.
- Build and validate customized glossaries from customer materials.
- Guide customers on best practices and support sales data needs.
Why you're a fit:
- Strong database skills and large data set experience.
- Expert researcher with attention to detail and strong English.
- Self-starter excited about AI and tech.
Work:
- Fully remote in US, Canada, or UK with GMT-aligned hours.
- Remote-first culture with optional Los Altos office and work-life balance.
Wordly.ai is an AI-powered translation startup offering real-time interpretation in 50+ languages for events and meetings. The company is a fast-growing, remote-friendly team of industry veterans focused on performance, innovation, and customer success.
This is an excellent opportunity to take on the Customer Success Associate (Technical Support Level 1 or
2) (Fully Remote) role .
Position Requirements
10+ Years
work experience
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