Remote Data Analyst - Help Desk Insights & Dashboards
Jacksonville, Duval County, Florida, 32099, USA
Listed on 2026-11-01
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IT/Tech
Data Analyst, Business Intelligence
Triumph Enterprises, Inc. is seeking a Data Analyst (Help Desk Analytics) to transform Tier 2 ticket data into trends, root cause insights, and workload metrics for VA C&P product line support. The role is remote nationwide and contingent upon contract award.
You will build dashboards, report on ticket activity, monitor KPIs, and recommend strategies to reduce volume while ensuring VA data governance and security standards are followed.
We have an opening for a Remote Data Analyst - Help Desk Insights & Dashboards in United States within Management & Operations, IT & Technology.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
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