Remote - Coupa Administrator W2

Work Authorization: USC, GC, EAD only
HYR Global Source Inc. is seeking a hands-on Coupa Administrator to own day-to-day administration, configuration, maintenance, and production support. This role primarily focuses on platform administration, with additional responsibilities for minor development and integration support.

Remote - Coupa Administrator


Employment Type : W2

Work Authorization: USC, GC, EAD only
HYR Global Source Inc. is seeking a hands-on Coupa Administrator to own day-to-day administration, configuration, maintenance, and production support. This role primarily focuses on platform administration, with additional responsibilities for minor development and integration support.

Job Responsibilities

Platform Administration and Security

• Serve as the primary administrator and point of contact for Coupa.
• Manage user provisioning, deactivation, roles, permissions, and access reviews.
• Maintain organizational settings, departments, business entities, addresses, and user defaults.
• Support single sign-on configuration and troubleshoot login issues with the identity management team.
• Maintain appropriate access controls and support segregation-of-duties reviews.

• Configure and maintain approval chains for requisitions, purchase orders, invoices, and other enabled processes.
• Maintain approval limits, routing conditions, delegation, and escalation settings where supported.
• Configure custom fields, forms, lookup values, and business rules.
• Translate Procurement, AP, and Finance requirements into platform configurations.
• Troubleshoot approval routing issues, stuck transactions, and configuration errors.

• Support requisition creation, purchasing policies, purchase orders, change orders, and receiving.
• Maintain hosted catalogs, buying content, and punchout connections with suppliers.
• Coordinate supplier onboarding, supplier records, and Coupa Supplier Portal support.
• Support supplier data changes and validation through established approval controls.
• Assist users with purchasing and receiving issues.

• Administer invoice configurations, tolerances, matching rules, and approval routing.
• Troubleshoot invoice exceptions, missing receipts, duplicate invoice alerts, and failed ERP transfers.
• Maintain charts of accounts, account validation, and accounting lookup data in coordination with Finance.
• Support tax, currency, payment-term, and legal-entity configurations as applicable.
• Coordinate with AP and ERP teams on invoice processing and payment-status discrepancies.

• Monitor scheduled API and file-based integrations between Coupa, ERP, HR, and other systems.
• Investigate failed interfaces, mapping errors, missing records, and data synchronization issues.
• Validate and reconcile supplier, user, accounting, purchase order, receipt, and invoice data.
• Perform controlled data imports, exports, and bulk updates.
• Maintain integration documentation and coordinate secure credential rotation.
• Develop minor scripts, API enhancements, and data transformations where required.

• Own Coupa support tickets, prioritize incidents, and communicate resolution status.
• Coordinate complex issues with Coupa Support and internal technical teams.
• Review release notes and assess the impact of new features and changes.
• Coordinate sandbox testing, UAT, regression testing, and production configuration changes.
• Validate critical workflows and integrations following releases.
• Maintain change records, configuration documentation, and support procedures.

• Maintain operational reports and dashboards using available reporting capabilities.
• Monitor approval delays, invoice exceptions, integration failures, and user adoption.
• Train employees, approvers, buyers, and AP users on Coupa processes.
• Create user guides, training materials, and administrator procedures.
• Provide access records, configuration evidence, and transaction information for audits.
• Recommend improvements to purchasing controls, workflow efficiency, and data quality.

• 3+ years of hands-on Coupa administration and configuration experience.
• Strong understanding of Procurement, Accounts Payable, and Procure-to-Pay processes.
• Working knowledge of REST APIs, JSON/XML, CSV/SFTP, and basic scripting.
• Experience supporting integrations with Oracle EBS, Oracle Fusion, or other ERP systems.
• Strong troubleshooting, documentation, and stakeholder…