Aruba Developer
Philadelphia, Philadelphia County, Pennsylvania, 19113, USA
Listed on 2026-11-01
-
IT/Tech
Technical Writer, Technical Support
This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.
Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.
Our culture thrives onfinding new and better ways to accelerate what’s next.
We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.
We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.
Open up opportunities with HPE.
The Product Adoption Content and Education (PACE) team develops and delivers the content our customers need to install, manage, and configure HPE Networking’s products and solutions. HPE Networking is all about powering connections and empowering change.
We are looking for an HPE Aruba Networking Courseware Developer to join our mighty team! In this role you’ll create customer-focused content, including comprehensive concepts, examples, tasks, reference information, and in-product guidance for HPE Networking’s cutting-edge cloud services, automation, and Network Management products. You’ll also have opportunities to lead technical documentation projects. The role requires the ability to grasp and translate complex technologies into easy-to-use content for our customers.
The ideal candidate is a subject matter expert in the content, and a persistent self-starter with strong collaborative skills who also has an interest in leading technical documentation projects. This ideal candidate enjoys continuous learning and professional growth and can excel in a fast-paced, highly-technical working environment.
Responsibilities:- Design, develop, deliver, and maintain customer-facing, best-in-class user content.
- Produce a range of deliverables, including concepts and tasks for networking features, in-product content, installation instructions, illustrations, video scripts, course modules, and more.
- Collaborate with key stakeholders and subject matter experts to understand and identify requirements and customer needs.
- Analyze specifications and product descriptions and recommend the best learning approach.
- Learn the customer experience through hands-on usage of our networking products.
- Follow established style and process guidelines to provide consistency and completeness.
- Demonstrated ability to produce high-quality, accurate, and easy-to-use technical content, preferably for advanced software products.
- 5+ years of experience producing technical content.
- BA/BS in Technical Writing, English, Computer Science, or related degree/networking certification or comparable experience.
- Good understanding of technology concepts such as cloud computing, automation, networking, data centers, security, or other advanced software technology.
- Ability to research complex technical concepts (independently and collaboratively).
- Familiarity with XML authoring, content management, and courseware development tools.
- Strong problem-solving skills; ability to make progress with less-than-complete information.
- Excellent communication and collaboration skills.
- Ability to utilize AI tools to scale the creation of content, retaining high quality output.
- Hands-on experience with network technologies, including routing, switching, security, network automation, virtual machines, containers, and cloud-services.
- Hands-on experience with networking technologies such as cloud…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).