Remote Service Desk Specialist – IT Support & SLA
Oshkosh, Winnebago County, Wisconsin, 54901, USA
Listed on 2026-11-01
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Connexus Credit Union is seeking a Service Desk Specialist to be the first point of contact for end-user technical support. This remote role supports both on-site and remote users, resolves hardware, software, and network issues, and helps maintain knowledgebase content.
You will document incidents, adhere to SLAs, and collaborate with BT teams to improve service delivery. A 1+ year IT troubleshooting background, an associate degree or equivalent experience, and strong communication are required.
Are you ready to take on the Remote Service Desk Specialist – IT Support & SLA role at Connexus Credit Union?
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Service Desk Specialist – IT Support & SLA role in the description above.
We appreciate your interest in this position.
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