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Remote Tech Support Analyst — Incident & Automation Engineer

Remote / Online - Candidates ideally in
Arlington, Tarrant County, Texas, 76001, USA
Listing for: Optum
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 73000 - 130000 USD Yearly USD 73000.00 130000.00 YEAR
Job Description & How to Apply Below

Optum, a United Health Group company, seeks a Production Support Analyst to identify and remediate failed batch and real-time processing events from a remote U.S. location.

You will resolve incidents, perform in-depth technical analysis, and engage SMEs to drive root‑cause resolution while supporting automation and operational improvements. The role includes on-call rotation and collaboration with engineering teams.

This is an excellent role to take on the Remote Tech Support Analyst — Incident & Automation Engineer role at Optum.

The following opening is for a Remote Tech Support Analyst — Incident & Automation Engineer with Optum.

Our team is growing, and we are hiring a Remote Tech Support Analyst — Incident & Automation Engineer in Richardson, TX, United States.

This Full Time opening is for the Remote Tech Support Analyst — Incident & Automation Engineer role at Optum.

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