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Remote IT Service Desk Leader

Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, USA
Listing for: Skillable
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 90000 - 110000 USD Yearly USD 90000.00 110000.00 YEAR
Job Description & How to Apply Below
Location: New York

Skillable, a fully remote tech company, seeks an IT Service Desk Manager to lead the global IT support function. You will establish service desk processes, coach staff, and ensure timely, high-quality IT support for employees and contractors across the organization.

You will design workflows, monitor metrics, and collaborate with IT and Security leadership to align IT support with strategic goals. Remote, distributed teamwork and rigorous service standards define this role.

We are looking to fill the Remote IT Service Desk Leader position at Skillable in United States.

Are you ready to take on the Remote IT Service Desk Leader role at Skillable?

We would love to welcome a new Remote IT Service Desk Leader to our group in United States.

For the Remote IT Service Desk Leader position at Skillable, we are reviewing applications now.

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