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Remote Tier 3 Help Desk Engineer — Appian​/Government

Remote / Online - Candidates ideally in
Fresno, Fresno County, California, 93650, USA
Listing for: Avum Inc.
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Avum Inc. seeks a Help Desk Technician (Tier
3) to escalate and resolve complex issues in our ePS government app and Appian environment. You will troubleshoot, reproduce, and document solutions while supporting the development teams and improving support tools.

The role requires 2–5 years in technical support, Appian knowledge, and the ability to explain issues clearly to users. Remote work is available with potential onsite needs and a Secret clearance is required.

As a Remote Tier 3 Help Desk Engineer — Appian/Government, you will play an important part at Avum Inc. in Malibu, CA, United States.

We invite applications for the Remote Tier 3 Help Desk Engineer — Appian/Government position located in Malibu, CA, United States.

The following opening is for a Remote Tier 3 Help Desk Engineer — Appian/Government with Avum Inc.

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