Remote WFM Specialist: Forecasting, Scheduling & Analytics
Columbus, Franklin County, Ohio, 43210, USA
Listed on 2026-11-01
-
IT/Tech
Data Analyst, Business Systems & Technology Analysis, Business Intelligence
Navitus Health Solutions seeks a Specialist, Workforce Management to support forecasting, scheduling, and reporting to ensure service levels are met. The role involves data validation, dashboard creation, and continuous improvement of staffing plans across shifts and queues.
The ideal candidate has extensive contact center experience with WFM tools, strong analytical skills, and a collaborative approach to meet evolving demand and service goals.
Are you ready to take on the Remote WFM Specialist:
Forecasting, Scheduling & Analytics role at Navitus?
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote WFM Specialist:
Forecasting, Scheduling & Analytics role in the description above.
We appreciate your interest in this position.
Join Navitus and contribute to our ongoing work.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).