Remote Service Desk Specialist – Secret Clearance
Richmond, Henrico County, Virginia, 23234, USA
Listed on 2026-11-01
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IT/Tech
HelpDesk/Support, IT Support
Koniag Government Services is seeking a Service Desk Specialist (Tier
1) with a Secret clearance to support government operations. The role is remote with day shifts, handling basic to advanced Tier 1 incidents, triage, documentation, and knowledge base updates to ensure high-quality service for thousands of users.
Responsibilities include troubleshooting authentication, SSO/MFA issues, user provisioning, and escalation to Tier 2/3 as needed, all while maintaining SLA compliance and clear
We are looking to fill the Remote Service Desk Specialist – Secret Clearance position at Koniag Government Services in Chantilly, VA, United States.
The Remote Service Desk Specialist – Secret Clearance position in the Management & Operations, IT & Technology field is open for applications.
We have an opening for a Remote Service Desk Specialist – Secret Clearance in Chantilly, VA, United States within Management & Operations, IT & Technology.
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