ERP Support & Optimization Business Analysts | Work from Home

Category:
Other

Location:

Pasig City National Capital Region Philippines

the company is a people-first outsourcing company focused on building high-performing teams and long-term careers.

We partner with companies around the world, providing dedicatedoffshore professionals who work as an extension of our clients’ teams.

Unlike traditional outsourcing models, our people are fullyembedded into their client’s business, creating meaningful work, strongercollaboration, and long-term career opportunities.

We are proud to be:

• Great Place to Work® Certified

• HR Asia Best Companies to Work for in Asia 2025

• HR Asia Most Caring Company Award 2025

• HR Asia Diversity, Equity & Inclusion Award 2025

At the company, we invest in our people through career growth opportunities, flexible work environments, supportive leadership, and a culture built on trust, collaboration, and continuous improvement.

As a tech-enabled, people-powered company, we are committed tohelping our employees grow alongside some of the world’s most excitingbusinesses.

Join the company and build your future with one of Asia’s best workplaces.

Job Overview:

We are seeking a highly skilled and motivated ERP Business Analyst tojoin our team and play a critical role in optimizing and maintaining our Microsoft D365 Finance & Operations ERP system to enhance business operations. This role requires a deep understanding of ERP systems and processes, coupled with exceptional problem-solving and analytical skills.

The successful candidate will be responsible for identifying, analyzing, resolving, and documenting complex system-related problems with system users, ensuring the smooth and efficient functioning of the ERPsystem.

The individual will need topossess strong functional knowledge of Dynamics 365 modules like Finance &Operations (F&O).

Employment type:

Full-time

Shift: Mid-shift - Night-shift

Work setup:
Work from Home

What we offer:

• Competitive compensation package aligned with your skills and experience

• Night differentials pay to help maximize your earnings

• Comprehensive HMO coverage, including a free dependent on Day 1

• Employee referral program with rewarding incentives

• 20 days of annual leave, giving you flexibility to manage your time

• Engaging team activities and events to keep work enjoyable

• Build strong, high-impact connections with key stakeholders across the business

• Take part in client engagement initiatives to elevate your professional experience.

What We’re Looking For:

Functional Knowledge:
Deep understanding of specific Dynamics 365 modules (e.g., F&O and CE) and their functionalities. Must have experience communicating with end users to gather requirements and business reasoning for translation of expectations to Development team, as well as communicating with end users on progress made.

Communication and Interpersonal

Skills:

Strong communication and collaboration skills to interact effectively with stakeholders at all levels, to include the ability to communicate complex technical concepts to non-technical audiences, and vice versa.

Problem-Solving and Analytical

Skills:

Ability to analyze complex business problems, identify root causes, and propose effective solutions. Must have experience analyzing cross application dependencies - for instance, how requests would affect Dayforce, CE, existing integrations, etc.

Industry Knowledge:
Understanding of industry-specific business processes and best practices is a plus.

• Ability to operate independently and set priorities amongst multiple task assignments.

• Ability to manage multiple tasks, assignments, and projects. Self-motivated and highly engaged.

• Excellent analytical and problem-solving skills, with the ability to translate business requirements into actionable solutions.

• Strong communication and interpersonal skills,…