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Remote L0 Support Engineer Lead

Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, USA
Listing for: Everestek Technosoft Solutions
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 110000 - 160000 USD Yearly USD 110000.00 160000.00 YEAR
Job Description & How to Apply Below
Location: New York

Everestek Technosoft Solutions is seeking a Support Engineer L0/Lead to ensure customers operate with minimal disruption. The role involves mentoring the support team, handling issue management, and coordinating with operations to provide 24x7 support.

Occasional out-of-hours work may be required to meet SLAs. Responsibilities include monitoring runbooks, communicating status to customers, and driving root-cause analysis to resolve issues efficiently.

Consider building your career as a Remote L0 Support Engineer Lead at Everestek Technosoft Solutions.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote L0 Support Engineer Lead role in the description above.

We appreciate your interest in this position.

Join Everestek Technosoft Solutions and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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